There’s little doubt that main landscaping initiatives are an superior funding in your property. Our workforce works diligently by means of the session, design, and set up course of to ensure each buyer finally ends up with an area that fits their life-style. As soon as the instruments are cleared away and the vehicles are packed up, although, it might appear like our work is finished. Don’t be fooled—our complete guarantee program means we’re nonetheless working onerous for you! Right here’s what to anticipate from us after your landscaping venture is full.
A Name from Our Aftercare Specialist
Quickly after your panorama is full, our Aftercare Specialist can be in contact with you to debrief in your venture. They’ll make sure you’re glad with the work, ask when you have any issues, and reply your questions on sustaining the totally different crops and fixtures put in as a part of your panorama design. Your guarantee program covers all crops for one rising 12 months, and any crops that don’t survive can be changed throughout the next rising season.
A One-12 months Examine-In
Mom Nature all the time has surprises up her sleeve, and we are able to’t all the time predict how a 12 months’s value of climate will have an effect on your panorama. Within the early spring, we verify in with you thru e-mail to see how issues are holding up. The e-mail can even clarify your guarantee protection. You probably have any issues about how the altering seasons have affected the house, we’ll arrange a yard evaluation.
So, what if one thing comes up earlier than we contact you? Don’t fear, you don’t have to attend till spring to get in contact with us! Our workforce works all 12 months lengthy.
Yard Assessments As Wanted
If we decide a yard evaluation is required, an Aftercare Specialist will cease by to examine the premises. We’ll ship you an e-mail explaining the outcomes of the evaluation, and work with you to develop an motion plan. As soon as we decide on subsequent steps, our workforce will schedule the work and order any wanted supplies.
We’ll Repair It
We’ll ship you an e-mail with the date our workforce is scheduled to finish the guarantee work. Except you contact us to re-schedule, you possibly can depend on us to get the work accomplished in the time-frame we offered. In uncommon circumstances, inclement climate could forestall us from performing sure features of the work as scheduled. If this occurs, we are going to let you understand instantly and make it a precedence to finish the service as quickly as potential.
Guarantee Service Comply with-Up
When the guarantee service is full, we’ll verify in once more to verify that you just’re proud of our work. We’ll additionally ship out a quick guarantee service survey to get your enter on how we did.
Yearly Comply with-Ups
Even after your guarantee expires, you’re not by yourself! We’ll comply with up yearly to see how we may also help with upkeep initiatives, like topping up mulch or pruning bushes. Be happy to make use of this chance to ebook future consults or ask us about our different upkeep service choices.
At Salisbury Landscaping, we’re proud to supply probably the most in depth landscaping guarantee program within the Edmonton space. Our Guarantee division is concerned from the very starting of every venture to be sure to’re glad together with your new panorama for years to come back.